Returns & Exchanges

Due to the perishable nature of our artisanal breads and pastries, we do not accept physical returns; however, we are committed to your satisfaction and offer a full replacement or refund for any damaged or unsatisfactory orders.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team within 30 days of delivery if there is an issue with your box.

• 2.
  Provide Details

  Include your order number and a brief description or photo of any damaged items to help us improve our packaging.

• 3.
  Resolution Selection

  Choose between receiving a replacement for the specific items, a full box reshipment, or a refund to your original payment method.

• 4.
  Enjoy or Dispose

  Since we cannot accept food returns back at our facility, you may keep, donate, or dispose of the original items as you see fit.